How can I cancel my order?Updated 19 days ago
To cancel your order, please contact us promptly. Note that cancellations for tent orders before shipping incur a 5% fee, and we do not accept returns for tents once they have been picked up or shipped. Non-tent 4x4 Colorado items carry a 3.5% cancellation fee. Additionally, all drop-shipped items are subject to a 25% restocking fee, we are subject to the same fee for those items. Once your cancellation is confirmed, refunds will be processed within 10 days, although the exact timeframe may vary based on your payment method and financial institution.